As we are a Indian based company
By submitting an order, you are accepting the Terms and Conditions of the “Surety for Safety” web site.
Terms and Conditions for the Supply of Health and Baby Care Products for sale via the site www.surete.in
Availability of Goods You Order
If “Surety for Safety” has insufficient stock to deliver the goods ordered by you, we will notify you as soon as possible and any sum debited by “Surety for Safety” from your credit card will be re-credited to your account and “Surety for Safety” will notify you by email at the address given by you in your order form. The refund will be made as soon as possible and in any event within 30 days of your order. “Surety for Safety” will not be obliged to offer any additional compensation for disappointment suffered.
Delivery of Goods to You
a) “Surety for Safety” will deliver the goods ordered by you to the address you give “Surety for Safety” for delivery at the time you make your order. Push “Surety for Safety” are entitled to make deliveries by instalments or partial deliveries.
b) Delivery will be made as soon as possible after your order is accepted and in any event within 30 days of dispatch of the order. All delivery times quoted on the web site are estimates only, based on availability, normal processing and delivery companies.
c) You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and “Surety for Safety” will not be liable for their loss or destruction.
Liability
This is as follows:-
a) If the goods “Surety for Safety” delivers are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, “Surety for Safety” will seek to remedy the error, however, “Surety for Safety” shall have no liability to you unless you notify “Surety for Safety” in writing at the “Surety for Safety” contact address of the problem within 10 working days of the delivery of goods in question.
b) If you do not receive goods ordered by you within 30 days of the date on which they were dispatched to you, “Surety for Safety” shall have no liability to you unless you notify “Surety for Safety” in writing at the “Surety for Safety” contact address of the problem within 40 days of the date on which the goods were dispatched to you.
c) If you notify a problem to “Surety for Safety” under this condition, “Surety for Safety” only obligation will be, at its option: to make good any shortage or non-delivery; to replace or repair any goods that are damaged or defective; or to refund to you the amount paid by you for the goods in question in whatever way “Surety for Safety” chooses.
d) “Surety for Safety” will not be liable to you for any indirect or consequential loss or damage arising out of any problem you notify to “Surety for Safety” under this condition and “Surety for Safety” shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under paragraph (c) above.
e) Nothing in this condition is, however, intended to limit any rights you might have as a consumer under applicable local law that may not be excluded nor in any way to exclude or limit “Surety for Safety” liability to you for any death or personal injury resulting from its negligence.
Nothing in this contract creates any right which is enforceable by any person who is not a party to the contract Force Majeure
“Surety for Safety” shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.
Invalidity
If any part of these conditions is unenforceable (including any provision in which “Surety for Safety” excludes its liability to you) the enforceability of any other part of these conditions will not be affected.
Complaints
“Surety for Safety” operate a complaints handling procedure which is used to try to resolve disputes when they first arise. If you have a complaint, please contact us at the following address:
Customer Service
“Surety for Safety”
Block-C, 1st Floor, Hafed Complex,
Adjoining Wazirpur Depot, opp. NSP,
Ring Road, New Delhi
Delhi – 110035
Or via email to the address care@surete.in
Governing Law
The contract between us shall be governed by and interpreted in accordance with Indian law, and the Indian courts shall have jurisdiction to resolve any disputes between us.
Entire Agreement
These terms and conditions, together with the current “Surety for Safety” Web site delivery details and “Surety for Safety” contact details, set out the whole of our agreement relating to the supply of the goods to you by “Surety for Safety”. These terms and conditions cannot be varied except in writing signed by a director of “Surety for Safety”. In particular nothing said by any sales person on behalf of “Surety for Safety” should be understood as a variation of these terms and conditions or as an authorized representation about the nature or quality of any goods offered for sale by “Surety for Safety”. “Surety for Safety” shall have no liability for any such representation being untrue or misleading.
Interpretation
In these terms and conditions:
“Surety for Safety” means any connected organization that actually supplies goods ordered by you and any successor to its business.
‘Working Day’ means every day of a calendar year apart from weekends and statutory and public holidays.
‘Us’ means “Surety for Safety” and you together, and ’you’ and ‘your’ means the person ordering goods under these terms and conditions.